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How long will it take for my account to be verified?
Great question! Once you've submitted all the required documents for account verification, the review process typically takes between 3 to 7 business days. However, please keep in mind that the exact time may vary depending on a few factors, such as ...
How do I verify my address?
To complete your address verification, you’ll need to provide a valid proof of residency document that clearly shows your full name, current residential address, and a statement or billing date that is no older than 3 months. We accept the following ...
My identity verification was rejected - what do I do?
We are sorry to hear your verification was not successful! Don't worry — if your verification was rejected, you are able to resubmit and try again. Why might my verification have been rejected? There are a few common reasons a submission may not be ...
What documents are accepted for identity verification?
To verify your identity at Reel Zappy, you will need to submit a valid government-issued photo ID. We use a secure identity verification process to confirm that you are who you say you are. ✅ Accepted ID documents We accept the following forms of ...
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal and select "Close my account" option from the dropdown list. Our policies and terms may vary depending on your location. If you are ...